CRAIG

Your AI print desk — it chats, quotes, emails, chases artwork and asks for the review. Every number off your sheet.

What is Craig

Your quoting desk,
automated. And it
never guesses.

Craig talks to customers on the website and in the inbox. Every price comes from the calculator — your real sheet. Off-sheet jobs go straight to you.

Where Craig lives

Two front doors,
one brain.

Channel 01

The website widget

The chat bubble on just-print.ie. Customers tap and type; Craig answers instantly, 24/7.

Channel 02

The inbox (Missive)

Emails to info@ are read, understood and answered in the same thread — with your team in control.

Watch it happen

A real quote, in taps.

Craig · Just Printonline
1The customer taps buttons, they don't type specs.
2Chips are built from your live catalogue — no dead-ends.
3The price is the calculator's — real numbers, inc VAT.
The whole journey

Chat to review, on rails.

01
👋
Enquiry
02
Specs
03
Price
04
🖼
Artwork
05
Approve
06
$
Pay
07
Production
08
📦
Delivered
09
Review

The customer sees a friendly chat and a couple of tidy emails. Underneath, every step is tracked — all the way past the payment.

Part one
01

Building a quote.

One flow per product family

Every product, its own path.

Cat 01

Small
format

Cards, flyers, NCR, letterheads.

Cat 02

Posters
& boards

Foamex, dibond, corri.

Cat 03

Booklets

Saddle & perfect bound.

Cat 04

Big format
(per m²)

Banners, vinyl, graphics.

Cat 05

Per unit

Canvas, rollers, magnets.

Same friendly chat on top — a different, correct pricing path underneath each one.

Posters & boards

Sizes you can actually see.

A4
210 × 297
A5
148 × 210
A6
105 × 148
DL
99 × 210

Illustrated cards, drawn to scale — people pick by seeing the difference, then a quantity slider does the rest.

Booklets · the clever one

Five taps, zero dead-ends.

01
Size
02
Pages
03
Binding
04
Cover
05
#
Quantity

Craig only ever offers what's possible: pick 16 pages and it hides perfect-bound (which starts at 44). No customer ever hits a combination that can't be printed.

Big format & per unit

Measured, or counted.

Per m² · banners, vinyl, graphics

Width × height × your rate

3000 × 1000 mm = 3 m² × €30 = €110.70 inc VAT

A quick W × H form — the area maths is instant and exact.

Per unit · canvas, rollers, magnets

One slider, one price each

Roller banners: €120 each · €110 from 5

Pick a quantity — the bulk price kicks in automatically at volume.

Part two
02

The calculator.

Live · real catalogue prices

Watch it price a job.

Job ticketJP-····
500 × Business cardsDouble sided · soft-touch laminated
Base — 500 off the sheet€75.00
Surcharges
VAT+ €21.56
Customer pays€115.31

Three strategies — tiered, per m², per unit — picked automatically per product. Then your surcharges and the correct VAT rate, every time.

Your rules · and the safety net

Your sheet is the law.

Double-sided +20% Soft-touch finish NCR triplicate +10% Delivery €15 VAT, correct rate

And for anything off-sheet — Z-folds, die-cuts, custom sizes, giant runs — Craig doesn't approximate. He collects the details and the customer's contact, and hands it to Justin to price.

Part three
03

From yes to paid.

Payments

Approve once. The rest is automatic.

1
Justin approves
One click in the dashboard — or flip on auto-approve for clean quotes.
2
The order email goes out
Order summary, the PDF, and a "Pay securely" button for the exact amount.
3
Customer pays
Card via Stripe — or bank transfer / cash in the shop, marked paid in one click.
Part four
04

The inbox.

Craig reads every email to info@ — and knows exactly which ones deserve an answer.

Detection · who gets a reply

Customers in. Noise out.

👤
mary@bakery.ie
"Price for 500 A5 flyers please"
Reply drafted ✓
🤖
no-reply@accounts.google.com
"Security alert for your account"
Filtered
📦
depot@courier.ie
"Delivery notification #4471"
Filtered
unusual / uncertain enquiry
Anything Craig isn't sure about
To your team

Real customers get a drafted reply. Robots and notifications are never answered. Anything uncertain waits for a human — always.

Draft-first · your team stays in charge

Craig writes. Your team sends.

Re: Flyers for the bakery — Mary · info@just-print.ie
Customer · Mary
Hi, could I get 250 of those A5 flyers, double sided?
Draft · ready to send
Craig · drafted for the team
Hi Mary, no problem at all — 250 A5 flyers printed both sides comes to €148.52 including VAT. The full quote is attached.📄 JustPrint-Quote-JP-0947.pdf
Review → Send ✓
Every reply lands as a draft in the thread — one click to send, edit, or bin.
📎Quote ready? The branded PDF is already attached to the draft.
Trust it? Flip to auto-send for confident replies — one switch, reversible.
One thread, the whole story

He remembers everything.

Re: Shop signage — Gursewakh · info@just-print.ie
Customer
Just checking if proofs are ready 🙂
Team · Alfred
Please find the attached artwork proof for approval.
Customer
Looks great! Could you add the SSI logo at the bottom?
Draft
Craig
No problem at all — I'll get the updated proof with the SSI logo over to you shortly.
🧵Customer, Craig and your team's replies — all captured in one story.
🧠He knows where the sale is: specs, artwork, quote sent, awaiting payment.
🔁Answered once? Never asked again. No resets, no repeated questions.
Knowing who's who

Craig recognises the customer.

Returning

Remembered

A known email is greeted by name, with their quotes and orders to hand.

PrintLogic

Imported

Your whole MIS customer base is matched — Craig knows the account behind the name.

Companies

Organised

Contacts grouped by organisation — see every person at one company, and their combined orders.

Part five
05

After the payment.

Most tools stop at "paid". Craig keeps going — to the door, and to the review.

The Activity board

Every paid order, on a board.

Paid1
Artwork1
Production1
Ready0
Delivered0

Drag orders through production. Missing artwork? The customer gets a gentle reminder on day 1, 3 and 5 — and you get a "give them a ring" nudge if it never arrives.

The last step · the review

Delivered? Ask how it went.

Just Print · Thank you

Hi Mary — how did
your flyers turn out?

Order JP-0947
Send
1A day after delivery, a personal thank-you from Justin lands in their inbox.
2One tap opens a branded review page — stars + an optional comment.
3Every review flows back into the dashboard, linked to the order.
The whole picture

One brain, wired to everything.

The customer

Chat & email

Website widget or info@ inbox — one friendly conversation.

Pays & reviews

Pay button, artwork nudges, thank-you + review page.

Craig

AI + chips

Specs by tapping; drafts in the team's voice.

The calculator

Real prices from your sheet — never guessed.

Your systems

Stripe · PrintLogic · Missive

Payment links, order push, threaded email.

The dashboard

Approve, Activity board, customers, reviews.

Always on.
Never off-sheet.

Craig/Your print desk, automated — chat to review
← → / Space · E to edit
Edit mode on. Click any text to change it. Press E or ✕ to finish.